Shipping Policy
Local Delivery
If you are within 30 miles of us and want local delivery, you must contact us first. We have a schedule delivery route and need to make sure we can put you on the schedule before you order.
There is a minimum order of either 50 or 100 blocks of ice, depending on how far away you are. There is a $50 delivery fee, in addition to the cost of the ice
Pickup
We have a store you can visit in person if you prefer to pickup after you place your order online.
UPS Ground Shipping
This is the only option we offer for shipping.. Our standard box holds 4 Gallon jugs, 6 half-gallon jugs, or 12 quart jugs. Therefore if your order exceeds what can fit in a standard box, the price for shipping may jump up dramatically.
For example, the jump in cost from shipping 4 gallon jugs to 5 gallon jugs is quite a bit because it will require 2 boxes. However, the jump from shipping 3 gallons to 4 gallons is much smaller since it will all fit in 1 box. Keep this in mind when you are ordering and you can keep shipping costs to a minimum.
Processing Time
All orders require 2 business days to be filled.